+41 21 944 95 01 custom@dealflatgo.com

Privacy Policy

At DealFlatGo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.


Information We Collect

We may collect the following types of information:

  • Personal identification information, such as your name, email address, and phone number.
  • Transaction details, including purchase history and payment information.
  • Technical data, such as your IP address, browser type, and operating system.

How We Use Your Information

Your information may be used in the following ways:

  • To provide you with flat transaction support and deal assistance.
  • To improve our website and services based on user feedback.
  • To send periodic emails regarding your order or other products and services.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • To comply with the law or respond to legal requests.
  • To protect our rights and property.
  • To provide services through trusted partners who assist us in operating our website.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, firewalls, and secure server hosting to protect against unauthorized access.


Your Rights

You have the right to request access to the personal information we hold about you, to request corrections, or to request the deletion of your data. To exercise these rights, please contact us at custom@dealflatgo.com.


Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features on our site.


Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.


Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

GDPR Policy

At DealFlatGo, we prioritize your privacy and are committed to protecting your personal data. This GDPR Policy outlines our practices regarding the collection, use, and protection of your personal information as it relates to our flat transaction support and deal assistance services.


Data Collection

We collect personal data that you provide to us voluntarily when you register for our services, contact us, or interact with our website. This may include your name, email address, phone number, and any other information necessary to facilitate your transactions.


Purpose of Data Processing

Your personal data is processed for the purpose of providing our services, improving customer support, and communicating with you regarding your inquiries or transactions. We ensure that this processing is conducted lawfully and transparently.


Legal Basis for Processing

DealFlatGo relies on the legal basis of consent, contractual necessity, and legitimate interests for processing your personal data. By using our services, you consent to the collection and processing of your data as outlined in this policy.


Data Retention

We retain your personal data for as long as necessary to fulfill the purposes of processing or as required by law. Once your data is no longer needed, we will securely delete or anonymize it to protect your privacy.


Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or destruction. Our security protocols are regularly reviewed to ensure ongoing protection.


Your Rights

You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to its processing. If you wish to exercise any of these rights, please contact us using the details provided below.


Data Transfers

If your personal data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR regulations.


Contact Us

If you have any questions, concerns, or requests regarding our GDPR Policy or your personal data, please reach out to us:


Policy Updates

We may update this GDPR Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for the latest information on our privacy practices.